AI saves time, but don’t let it replace personality

AI saves time, but don’t let it replace personality

AI is quickly becoming part of everyday business. A couple of years ago, most conversations were about whether businesses should use it. Now the discussion is about where it can save time. Writing emails… creating marketing content… summarising meetings… helping with...
Is your team using banned AI tools?

Is your team using banned AI tools?

A conversation I’m having more often with business owners goes something like this: “We don’t really use AI yet.” A few questions later, it turns out somebody is using ChatGPT to help write emails. Someone else is summarising meeting notes with an AI tool....
Have your employees become AI “middleware”?

Have your employees become AI “middleware”?

AI was supposed to remove repetitive work. In some businesses, though, something different is happening. People are spending large parts of their day moving information between systems so the AI can function properly. Copying notes from one platform into another,...
Could this be the future of cyber security?

Could this be the future of cyber security?

Most cyber security tools work reactively. Something suspicious happens, the system spots it, and then tries to stop the damage before it spreads. That’s incredibly important. But Microsoft is working on something that pushes much further: Using AI to find weaknesses...
Yet another performance boost for Windows 11

Yet another performance boost for Windows 11

Are you tired of that slight pause when you open something on your PC and it takes just a fraction longer than you expect? It’s not enough to stop you working, but it is enough to irritate you for a moment. That’s the sort of thing Microsoft is fixing right now in...
Should your business use an AI voice assistant?

Should your business use an AI voice assistant?

Most businesses have a handful of phone calls that happen time and again. “What time do you open?”
 “Can I change my appointment?”
 “Has my order been dispatched?”
 “Can somebody call me back?” Of course, these are all normal questions for someone who doesn’t know the...